Memory

In this module we will cover the different types of memory that are typically found in a computer. By the time you finish this module you will understand what memory is and how it works and understand the impact of memory on system performance.

Expansion Buses

One of the most important features of a computer is the ability to add additional peripherals and expand the computer to meet the needs of the user. In this module we will cover input/output interfaces and what role they play in a PC system.

Hard Disks

In this module we will cover hard disks and how they function. By having a proper understanding of disk drives, you will be able to properly maintain, service and install hard disks in a computer system, ensuring that problems or failure of hard disks are kept to a minimum.

The Central Processing Unit

In this module we will look at how a CPU works and its role in a computer system. We will cover the different types of processors and their advantages. You will understand technologies like multi-processing and Clustering and how they can be used to increase system performance.

The Motherboard

Because the motherboard can have such a big impact on the performance of a computer system and the hardware that it supports. It's important that you understand how a motherboard works and what function it plays in a computer system.

The assembly and disassembly of a computer

In this module you will perform a simulated assembly and disassembly of a computer. By having an understanding of the Assembly and Disassembly process, this will help you to understand how all the different parts of the computer fit together. This will be very important when we cover the servicing of parts in more detail in the later modules.

Introduction to Computer Subsystems

In this first module of the training program we will cover some basic concepts including the basic subsystems that make up a typical computer system, what function each of these subsystem performs and how data is converted, processed and moves around a computer.

Monitors

In this module we will look at computer monitors. by the time you have finished this module you will know the two major types of monitor technologies are and how they work. We will also cover what factors have an impact on the quality and performance of monitors

Fundamental Concepts of Networking

This module is an introduction to basic fundamental concepts of networking. It will cover basic topics like why there is a need for networking and what the benefits of using a network are. The basic components of a typical network and what type of networks there are and how they are classified

The Operating System

In this module we will look at the concepts of the Windows Operating System. After having completed this module you will understand the basic functions that the Windows Operating System performs. Know the various elements that make up the Operating System. Know how to configure and customize the operating environment. Finally, you should know how to perform the various tasks that are required in order to make most efficient use of a computer.

Printers

While printers are very useful, they can be one of the biggest cause of problems. Because of this its important that you understand how printers work and be able to choose printers that are appropriate for your organization and are suited for the type of work that is performed.

Disaster Recovery

As the network administrator, your main concern is to make sure that all data on the network is protected and that if a system failure does occur, down time is reduced to the minimum. In this section we will examine how to use a strategy to reduce the loss of data and keep down time to a minimum.

Monitoring Performance

Having a good understanding of Windows 2000 Performance Monitoring tools will allow you to monitor and anticipate problems and will also allow you to maintain your Windows 2000 installations at optimum performance.

Hardware Settings

In this module we will look at the various tools that you as an administrator can use to adjust and configure hardware settings on a computer. You will understand how Plug and Play works and how to install new hardware using the add/remove hardware wizard. You will know how to use the Device Manager to view and configure devices installed in a system. Finally you will know what hardware profiles are and how they can be used to control the startup of devices.

Setup Windows XP

In this module we will go through the process of installing Windows XP. This is an interactive simulation that very closely resembles an actual installation.

Wide Area Networks

A Wide Area Network or a WAN can span cities, countries or even around the globe and allows distant computers to connect to each other just as they were using a Local area network. In this module We will look at the various types of WAN transmission technologies.

Network Architecture

Network architecture defines the design, specifications and physical layout of the network. In this module we will cover the most common network architectures that are found on computers today including Ethernet, Token Ring and AppleTalk.

Network Cables

In this module we will look at the different types of cables that are used to transmit network signals. We will also look at the different types of signals and transmission techniques that are used to transmit information over a network.

Network Hardware

In this module we will look at the different types of networking hardware that are used on the network including The network Interface Card or NIC, Hubs, Routers, Bridges, Repeaters and Gateways.

Network Troubleshooting

With something as complex as a computer network, the possibilities of a problem occurring are endless. In this section we will look at common network problems. We will look at the steps and what strategies you can take to effectively troubleshoot a network and we will also look at some troubleshooting tools that can be used to identify problems on the network.

The Registry

Managing the registry is an important part of a system administrator's job. In this module, we will look at the Windows XP Registry. By the time you have completed this module you should understand the purpose for the Windows XP Registry and the different parts of the Registry and it's layout.